Returns & Exchanges
At Artemis Outdoor, we want you to be fully equipped for your next adventure, which is why we offer a 30-day window for returns and exchanges on all unworn gear. Our goal is to ensure every piece of apparel fits your lifestyle and performs perfectly in the elements.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.